Registration & Screening
FAQ Agent
A voice and chat FAQ agent answers from approved website content and routes personal or sensitive questions to staff with context.
24/7
routine questions answered, day and night
Result
Patients get instant answers without queues, while staff stop being interrupted for standard information.
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What this agent handles
A practical view of the information FAQ Agent captures, checks, and hands back to your team.
The old situation
Front-office teams lose time on repeat questions about waiting times, referral requirements, reimbursement, locations, and opening hours.
The Inquira solution
A voice and chat FAQ agent answers from approved website content and routes personal or sensitive questions to staff with context.
Agent preview
How the interaction feels
24/7
routine questions answered, day and night
Patient 1
Do I need a primary-care referral before I can register?Inquira AI 2
Usually yes for reimbursed mental-health care. I can show the referral requirements and route you to registration.Patient 3
Can I also ask this in Turkish?Result
Patients get instant answers without queues, while staff stop being interrupted for standard information.
Related agents
Connect this agent to the wider journey
These agents often work alongside this workflow in patient access, care coordination, or follow-up.
Self-Registration Agent
The intake coordinator starts the morning with structured registrations, not a mailbox full of partial information.
Referral Triage Agent
Referrers and patients receive faster administrative feedback while triage decisions remain with the care team.
Crisis Escalation Overlay
Crisis information reaches the right human faster, with transcript and audit trail, without the agent making a clinical decision.