Agents for the entire patient journey
From first registration to follow-up, each agent belongs to one operational moment in the care journey.
01
Registration & Screening
The patient becomes known to the practice: first contact, self-registration, referral intake, safety escalation, and language access.
02
Preparation & Intake
The patient is accepted; now the practice prepares the intake, matching, and waiting-list communication.
03
Treatment & Logistics
Operational continuity during treatment: planning, reminders, outcome measures, check-ins, multidisciplinary review preparation, and reimbursement or quality-reporting completeness.
04
Aftercare & Follow-up
The treatment closes cleanly: final outcome measures, primary-care handover, relapse-prevention check-ins, and a warm route back if needed.
The patient becomes known to the practice: first contact, self-registration, referral intake, safety escalation, and language access.
FAQ Agent
40%
fewer routine calls
Patients get instant answers without queues, while staff stop being interrupted for standard information.
Self-Registration Agent
6 min
guided registration
The intake coordinator starts the morning with structured registrations, not a mailbox full of partial information.
Referral Triage Agent
24h
referral reply target
Referrers and patients receive faster administrative feedback while triage decisions remain with the care team.
Crisis Escalation Overlay
15 sec
human alert target
Crisis information reaches the right human faster, with transcript and audit trail, without the agent making a clinical decision.
Multilingual Access Agent
7+
supported languages
City clinics can improve access for diverse populations without turning every standard call into an ad hoc translation task.
The patient is accepted; now the practice prepares the intake, matching, and waiting-list communication.
Pre-Intake Screening Agent
15 min
saved per intake
The first session starts with a better-prepared dossier and more time for human assessment.
Therapist Matching Workflow
1 day
matching target
Matching becomes faster and more consistent without outsourcing the final placement decision to software.
Waitlist Management Agent
30 days
between updates
Patients feel remembered and the practice keeps a cleaner, more actionable waiting list.
Operational continuity during treatment: planning, reminders, outcome measures, check-ins, multidisciplinary review preparation, and reimbursement or quality-reporting completeness.
Self-Planning Widget
30 sec
self-booking flow
Patients can plan at 23:00 while the EHR agenda stays consistent with practice policy.
Appointment Reminder Agent
48h
earlier confirmation
No-shows fall and staff learn about cancellations before the slot is lost.
Cancellation Backfill Agent
minutes
to offer open slots
More cancelled appointments become recovered capacity without manual call rounds.
Sick-Therapist Rebooking Agent
2h
notification target
Patients are informed quickly and staff get an organized rebooking list instead of a call storm.
Capacity Optimization Analyst
weekly
capacity insight
Managers get action-oriented capacity signals without building spreadsheets from EHR exports.
Outcome Measure Survey Agent
70%+
response target
Practices improve outcome-measure completeness while interpretation remains with the clinician.
Between-Session Check-In Agent
1 signal
routed to therapist
The therapist receives earlier context without the agent assessing or treating the patient.
Homework & Psycho-Education Agent
1 library
approved content source
Between-session work becomes more consistent while content stays under clinical control.
Administrative Completeness Agent
daily
admin gap check
Ops managers and therapists see administrative gaps early, reducing preventable reimbursement and reporting issues.
Multidisciplinary Review Preparation Agent
20 min
prep saved per review
Multidisciplinary review starts with a concise summary and open decision points, not last-minute dossier digging.
The treatment closes cleanly: final outcome measures, primary-care handover, relapse-prevention check-ins, and a warm route back if needed.
Treatment Closure Agent
1 packet
closure draft prepared
Closures are cleaner and faster while the therapist signs off every clinical document.
Aftercare & Relapse-Prevention Agent
3/6/12
month check-ins
Patients feel the door remains open and returning requests arrive with context rather than through crisis channels.
Warm Handover to Primary Care Agent
100%
receipt logging target
The primary-care provider receives a warmer, auditable handover without extra administrative chasing.