Proof points
Trusted by enterprise healthcare teams
Used by leading Dutch hospitals and mental health teams to improve operational outcomes.
HIPAA compliant technology you can trust
Protect PHI with strong security controls and healthcare-ready AI agents
Trusted by modern healthcare teams across the US
Operational view
Four pillars for the full patient journey
Each pillar is an operational job where coordination breaks down today. Together they make care teams faster without asking patients to learn a new channel.
Patient Access
Every call, message, and request is answered, classified, and moved forward.
- 24/7 phone coverage for front-office demand
- Patient identification, intent capture, and escalation
- Warm handoff when clinical judgment is needed
Intake & Preparation
Patients arrive with the right information collected before the visit.
- Questionnaires completed by phone, SMS, or web
- Missing referral details collected automatically
- Clinical signals routed to the right team with context
Scheduling & Capacity
Calendars stay full when patients cancel, clinicians are absent, or waitlists move.
- Appointment reminders and confirmation calls
- Waitlist outreach when new slots open
- Automatic rebooking after cancellations or absence
Follow-up & Continuity
After the visit, patients stay on track and teams keep the care loop closed.
- Outcome questionnaires and check-ins collected by phone
- Medication, referral, and aftercare reminders
- Structured summaries written back for the care team
Patient journey proof
One coordination layer across the patient journey
Start with one workflow, then expand across the moments where patients wait, teams chase information, and capacity leaks out of the system.
01
Access
02
Registration
03
Intake
04
Scheduling
05
Treatment
06
Follow-up
Start lean, prove impact fast
Launch one high-pressure workflow first, such as missed calls, intake completion, waitlist outreach, or reminders. Your clinic sees operational relief from day one, while deeper integrations can follow once the value is clear.
Measure operations, not AI novelty
The business case is fewer missed calls, fuller calendars, faster preparation, and better follow-up coverage.
Built into your process
Complex coordination becomes a configured workflow.
Inquira is not a generic voice bot. It maps your operating rules, escalation paths, channels, and system handoffs so work moves through the patient journey automatically.
No-code workflow editor
From patient call to coordinated action
A front-office workflow that answers every call, identifies the patient, classifies intent, and either resolves the request or transfers with context.
AI voice call
Patient calls the organization
CallThe AI agent answers instantly, in the right language, with your greeting and routing rules.
Workflow step
Identify and classify intent
If / elseThe agent confirms patient details and recognizes whether the request is administrative, clinical, urgent, or scheduling-related.
Workflow step
Resolve directly
AgentRescheduling, preparation questions, and status checks are handled without staff intervention.
Live handoff
Warm-transfer to the team
TransferThe agent transfers the call with patient identity, reason, and a short handoff summary.
Workflow step
Route to the right queue
HandoffBilling, referral, and document requests are captured and sent to the correct team.
Where it fits
Built for healthcare operations that cannot drop the ball
The same coordination layer adapts to different care settings while keeping patient communication, escalation, and compliance consistent.
Mental Health
Automate intake, scheduling, ROM collection, and care continuity for high-volume mental healthcare teams.
Hospitals
Coordinate outpatient calls, preparation, capacity, and EHR-connected follow-up across hospital departments.
Clinics
Automate reception, intake, scheduling, and follow-up for GP, dental, physio, and specialist clinics.
FAQ
Common questions before choosing a vertical
Use the homepage to understand the platform, then go deeper on the hospital or mental-health workflow that best matches your team.
Most teams begin with one high-pressure workflow such as missed calls, intake completion, waitlist outreach, reminders, or follow-up. Once the operating rules are proven on that single workflow, the same coordination layer can expand across departments or care settings without a fresh project each time.
No. Inquira sits around the systems you already use. It can begin with telephony and workflow automation, then connect to EHR read/write paths where the operational case is clear. You keep your existing phone numbers, calendars, and patient records.
The same workflow can use voice, SMS, chat, web links, and care-team handoff summaries, so patients do not need to learn a new channel to move forward. Inquira automatically picks the channel that fits the patient and the task.
The platform is built for regulated healthcare teams with NEN7510, ISO27001, HIPAA, and GDPR alignment, EU AI Act readiness, EU data region support, and clear escalation rules for clinical moments. Sensitive or ambiguous calls are always routed to your staff.
A focused workflow can usually be configured, tested, and launched in about two weeks, with or without deep EHR integration on day one. You see operational relief from the first workflow before committing to a wider rollout.
Inquira supports 87+ languages, including English, Dutch, German, French, Spanish, and many more. Patients are served in their own language by voice or text, while your team works in the language they prefer.
Inquira removes coordination work around clinicians; it does not make clinical decisions. When a call shows a clinical, urgent, or ambiguous signal, the agent warm-transfers to your team with the patient's identity, reason, and a short handoff summary already captured.
Inquira is used by hospitals, mental healthcare teams, clinics, and practices. The same coordination layer adapts to each setting while keeping patient communication, escalation, and compliance consistent across departments.
All data is encrypted in transit and at rest and can be stored within the EU data region. Access controls, audit logging, and regular security reviews follow ISO27001 and NEN7510 practices, with GDPR-compliant data processing agreements available.
The business case is operational, not AI novelty: fewer missed calls, fewer no-shows, fuller calendars, faster preparation, and better follow-up coverage. Each workflow ships with metrics such as answer rate and filled cancellations so you can model impact before scaling.