Never miss a call.
Never lose a booking.
Inquira answers your phone, fills cancellations, and cuts no-shows, so your front desk stays focused on the patients in front of them.
Patient Access
Every call, message, and request is answered, classified, and routed without adding reception staff.
Intake & Preparation
New-patient enquiries, referral details, and preparation steps are completed before the visit.
Scheduling & Capacity
Keep the calendar full with self-scheduling links, reminder calls, and automatic waitlist rebooking.
Follow-up & Continuity
Bring patients back on schedule for check-ups, recalls, and post-visit instructions.
See the workflow live
From first call to booked appointment.
24/7
patient calls
Built for every practice
One coordination layer, every kind of practice
GP surgeries, dental practices, physio and allied health, and private specialist clinics all run on the same front-desk pressure. Inquira adapts to how your practice works, not the other way around.
GP & primary care
Triage routine calls, handle repeat prescriptions, and route urgent requests to the right team.
Dental practices
Fill last-minute openings, confirm hygiene recalls, and reduce no-shows for high-value chair time.
Physio & allied health
Keep recurring appointment series booked and recover slots when patients cancel.
Private & specialist clinics
Capture every new-patient enquiry, qualify intake, and book consultations without callbacks.
Also serving pharmacies, insurers, and clinical-trial sites.
Book a callOperational view
Four pillars for the full patient journey
Each pillar maps to work your team already does every day: answering patients, preparing visits, keeping capacity full, and closing the loop after care.
Patient Access
Every call, message, and request is answered, classified, and routed without adding reception staff.
- Calls are answered 24/7 and routine requests are handled directly
- Missed and overflow calls are captured instead of going to voicemail
- Urgent or clinical requests are warm-transferred to your team
Intake & Preparation
New-patient enquiries, referral details, and preparation steps are completed before the visit.
- Intake questions are collected by phone, SMS, or web
- Missing referral or preparation details are captured automatically
- Clinical signals are routed to the right person with context
Scheduling & Capacity
Keep the calendar full with self-scheduling links, reminder calls, and automatic waitlist rebooking.
- Reminder and confirmation calls reduce preventable no-shows
- Cancelled slots are offered to waitlist patients automatically
- Patients self-book the right appointment without a callback
Follow-up & Continuity
Bring patients back on schedule for check-ups, recalls, and post-visit instructions.
- Recall and check-up campaigns run automatically by phone or SMS
- Post-visit instructions and preparation are reinforced
- Patients who need rebooking are contacted before they lapse
Patient journey proof
From first call to the next recall
Coordination breaks down between contact, booking, reminders, and follow-up. Inquira keeps each handoff moving so patients never fall through the gaps.
01
First contact
02
Booking
03
Reminder
04
Visit
05
Recall & follow-up
Live in about two weeks
Start with the workflow that hurts most, such as reception overflow, reminders, or recalls. There is no IT project or system migration to wait for.
Works alongside your tools
Inquira fits around your existing calendar, phone line, and practice software. Deeper integration can follow once the workflow proves itself.
Built into your process
Your front-desk rules become the agent workflow
Every practice runs on its own rules: opening hours, reminder timing, cancellation windows, waitlist priority, and when a call must reach a person. Inquira maps those rules into an agent that follows your process from day one.
No-code workflow editor
Reminder calls that protect the calendar
A reminder flow that confirms attendance, fills doubt early, and offers released slots to the waitlist before they go empty.
Workflow step
Trigger: 2 days before appointment
TriggerThe agent checks the schedule and starts the reminder workflow at the right moment.
AI voice call
Call to confirm
CallA voice agent confirms the appointment and answers simple preparation questions.
Automated message
Send confirmation SMS
SMSThe patient receives the details and any preparation instructions by SMS.
AI voice call
Offer slot to waitlist
CallThe released slot is offered to eligible waitlist patients until one accepts.
HIPAA compliant technology you can trust
Protect PHI with strong security controls and healthcare-ready AI agents
Trusted by modern healthcare teams across the US
FAQ
Practical answers for practice teams
A focused workflow can launch quickly without asking your team to change how they already run reception, scheduling, or recalls.
A focused reception, reminder, or recall workflow can be configured, tested, and launched in about two weeks. There is no IT project, server install, or system migration required, so even a single front desk can start without disrupting daily work.
No. Inquira works alongside your existing calendar and practice management system. You can start with calls, SMS, and self-scheduling links, then add deeper integration once the workflow is proven. Your team keeps working in the tools they already know.
The agent follows your rules. Routine requests such as rescheduling, opening hours, and preparation questions are handled directly, while urgent, clinical, or ambiguous calls are warm-transferred to your team with the patient context already captured.
Yes. Inquira is used by independent practices and small groups, not only large organisations. Pricing and scope are sized for a single front desk just as easily as for multiple locations.
Inquira calls and messages patients to confirm appointments, answer simple preparation questions, and remind them at the right time. When a patient cancels, the released slot is offered to waitlist patients automatically, so the calendar stays full instead of going empty.
Yes. Qualified patients can receive a self-booking link to schedule the right appointment in your widget without a callback. The agent collects the intake details first, so only suitable appointments reach your calendar.
GP and primary care, dental practices, physio and allied health, and private specialist clinics all use Inquira, along with pharmacies, insurers, and clinical-trial sites. The same coordination layer adapts to each practice's front-desk rules.
Pricing is sized to a single front desk and scales with the workflows you run. Most clinics start with one workflow, prove the operating case, and expand from there. Book a call and we will scope a price for your practice.
Yes. Inquira is built for regulated healthcare with NEN7510, ISO27001, and GDPR alignment, EU data region support, and encryption in transit and at rest. Sensitive calls are routed to staff and a data processing agreement is available.
Inquira supports 87+ languages, so patients can be helped by phone or SMS in their own language while your team continues to work in the language they prefer.