Never miss a call.
Never lose a booking.
Inquira answers your phone, fills cancellations, and cuts no-shows, so your front desk stays focused on the patients in front of them.
Patient Access
Every call, message, and request is answered, classified, and routed without adding reception staff.
Intake & Preparation
New-patient enquiries, referral details, and preparation steps are completed before the visit.
Scheduling & Capacity
Keep the calendar full with self-scheduling links, reminder calls, and automatic waitlist rebooking.
Follow-up & Continuity
Bring patients back on schedule for check-ups, recalls, and post-visit instructions.
See the workflow live
From first call to booked appointment.
24/7
patient calls
Built for every practice
One front desk, every kind of practice
GP surgeries, dental practices, physio and allied health, and private specialist clinics all run on the same front-desk pressure. Inquira adapts to how your practice works, not the other way around.
GP & primary care
Answer routine questions, move appointments and put through anyone who needs the assistant or GP.
Dental practices
Fill last-minute openings, confirm hygiene recalls, and reduce no-shows for high-value chair time.
Physio & allied health
Keep recurring appointment series booked and recover slots when patients cancel.
Specialist clinics
Scheduling from the referral, preparation and reception, also across multiple locations.
Specialists across several locations? See the page for specialist clinics.
Book a callOperational view
Four pillars for the full patient journey
Each pillar maps to work your team already does every day: answering patients, preparing visits, keeping capacity full, and closing the loop after care.
Patient Access
Every call, message, and request is answered, classified, and routed without adding reception staff.
- Calls are answered 24/7 and routine requests are handled directly
- Missed and overflow calls are captured instead of going to voicemail
- Urgent or clinical requests are warm-transferred to your team
Intake & Preparation
New-patient enquiries, referral details, and preparation steps are completed before the visit.
- Intake questions are collected by phone, SMS, or web
- Missing referral or preparation details are captured automatically
- Clinical signals are routed to the right person with context
Scheduling & Capacity
Keep the calendar full with self-scheduling links, reminder calls, and automatic waitlist rebooking.
- Reminder and confirmation calls reduce preventable no-shows
- Cancelled slots are offered to waitlist patients automatically
- Patients self-book the right appointment without a callback
Follow-up & Continuity
Bring patients back on schedule for check-ups, recalls, and post-visit instructions.
- Recall and check-up campaigns run automatically by phone or SMS
- Post-visit instructions and preparation are reinforced
- Patients who need rebooking are contacted before they lapse
Patient journey proof
From first call to the next recall
Coordination breaks down between contact, booking, reminders, and follow-up. Inquira keeps each handoff moving so patients never fall through the gaps.
01
First contact
02
Booking
03
Reminder
04
Visit
05
Recall & follow-up
Live in 4 to 6 weeks
Start with the workflow that hurts most, such as reception overflow, reminders, or recalls. There is no IT project or system migration to wait for.
Works alongside your tools
Inquira fits around your existing calendar, phone line, and practice software. Deeper integration can follow once the workflow proves itself.
Security and compliance
What boards, DPOs and security teams ask first
Certified
ISO 27001 and NEN 7510 certified (NEN 7510 is the Dutch healthcare information-security standard). Access logging per NEN 7513.
GDPR, data in the EU
Processed under the GDPR and hosted in the EU. Models are not trained on healthcare data.
No audio stored
Only the transcript and limited metadata, reviewable per call.
Always identified as AI
Every caller is told they are speaking to an AI assistant. Anyone who wants a person gets one.
No clinical advice
Technically enforced, not just by instructions. Clinical judgement stays with the professional.
Contracts in place
A GDPR data processing agreement based on the Dutch healthcare sector's standard model (BOZ), and support with your DPIA.
FAQ
Practical answers for practice teams
A focused workflow can launch quickly without asking your team to change how they already run reception, scheduling, or recalls.
A focused reception, reminder, or recall workflow can be configured, tested, and launched in 4 to 6 weeks. There is no IT project, server install, or system migration required, so even a single front desk can start without disrupting daily work.
No. Inquira works alongside your existing calendar and practice management system. You can start with calls, SMS, and self-scheduling links, then add deeper integration once the workflow is proven. Your team keeps working in the tools they already know.
The agent follows your rules. Routine requests such as rescheduling, opening hours, and preparation questions are handled directly, while urgent, clinical, or ambiguous calls are warm-transferred to your team with the patient context already captured.
Yes. Inquira is used by independent practices and small groups, not only large organisations. Pricing and scope are sized for a single front desk just as easily as for multiple locations.
Inquira calls and messages patients to confirm appointments, answer simple preparation questions, and remind them at the right time. When a patient cancels, the released slot is offered to waitlist patients automatically, so the calendar stays full instead of going empty.
Yes. Qualified patients can receive a self-booking link to schedule the right appointment in your widget without a callback. The agent collects the intake details first, so only suitable appointments reach your calendar.
For the front desk of GPs, dental, physio and allied health. Working with specialists across several locations? Then the approach for specialist clinics fits better.
Pricing is sized to a single front desk and scales with the workflows you run. Most clinics start with one workflow, prove the operating case, and expand from there. Book a call and we will scope a price for your practice.
Yes. Inquira is built for regulated healthcare with NEN7510, ISO27001, and GDPR alignment, EU data region support, and encryption in transit and at rest. Sensitive calls are routed to staff and a data processing agreement is available.
Inquira supports 87+ languages, so patients can be helped by phone or SMS in their own language while your team continues to work in the language they prefer.