The care journey
This is how Inquira handles everything between referral and first appointment, while your team stays in control. Click through the steps to see what the agent does, what the patient handles through the link and what your team sees.
Or call our AI agent:+31 10 302 4064
Tens of thousands of people are waiting for care.
And yet every day, treatment slots stay empty.
Because care logistics runs on hundreds of manual steps.
Reviewing a referral. Requesting details. Scheduling an intake.
And until each step is taken, the patient waits.
What if the process could run itself?
Inquira knows where every patient stands.
A new referral comes in? Everything is ready.
Something missing? The patient sorts it out themselves, through one secure link.
No response? A reminder goes out. Then the AI Agent calls.
Agent: Good afternoon, this is the digital employee of Linden Care Group. There are still three open questions in your registration. Shall we go through them together now?
Patient: Sure, that's fine.
Complete? Then it moves on. The intake is ready, and the EHR is updated.
A slot opens up? Nobody has to search through lists and calendars anymore.
Inquira finds the best-fitting patient on the waiting list, within your rules.
Even for groups, series and three-way sessions.
The patient chooses. The schedule fills itself. And the EHR is updated.
Your team sees everything, and handles what needs judgement.
Step by step, you decide how much Inquira does.
It's a setting, not a release. And you can always dial it back.
Integrated with your EHR. ISO 27001 certified. Built for European healthcare.
And this voice? It was never recorded.
This is our Agent. The same voice that will help your patients tomorrow.
Inquira. From referral to first appointment. Automatically.
Try itClick a step
Step 1 · Registration
By sector
Registration, screening, intake scheduling and waiting lists, integrated with Medicore or Nedap Ons.
Explore Mental healthFrom referral to appointment, preparation and digital reception across multiple locations.
Explore Specialist clinicsOutpatient appointments, preparation, last-minute cancellations filled from the waiting list, and aftercare.
Explore HospitalsRegistration, intake visits with clients and family, care agreements and a phone line for families, integrated with Nedap Ons.
Explore Elderly careIn 30 minutes we walk through your care journey and show which step can move to the agent first.
Or call our AI agent:+31 10 302 4064
Three AI agents, one view for your team
An agent is an AI employee with one fixed job. Start with one; each one you add shares the same view, rules and EHR connection.
Phone access
Every caller helped straight away.
Referrals and intake
Every file complete before intake.
Capacity
Every open slot filled again.
Swipe to see all three agents
One secure link, no portal or account. Check details, sign, fill in the questionnaire, book.
More about patient actionsOne timeline per file: every call as a transcript, every message, every document and what is still open. With an EHR integration, appointments, notes and documents also go into your EHR. Inquira flags, your team decides.
Control
Moving a step to the agent is a setting, not an IT project. And it can always move back. So it grows at your team's pace.
Try itPick Team, Assisted or Agent for each step and see what happens.
Phone · Agent
The agent answers every caller straight away, answers questions from your knowledge base and moves appointments. Only callers who need a person are transferred.
Link sent
The moment the step is due.
Reminder
By SMS or email, at a time that suits.
The agent calls
And completes it on the call.
Your team is alerted
Only if that doesn't work. Clearly described and ready to act on.
These care organisations work with Inquira
Leading Dutch hospitals work with Inquira. We share names in a reference call. Request a reference call
What we hear from customers
And how they're already being solved today.
Reception
The phone rings all morning and the front office gets nothing else done.
Every call answered straight away, questions handled, the rest put through with a summary.
Registration
Referrals pile up and the waiting list is manual work.
Details and consents collected, monitored until the file is complete.
Scheduling
We schedule everything by phone and appointments aren't kept.
Booking link from the referral, reminders, rescheduling and filling open slots.
Pre-treatment
Next to our EHR we run a spreadsheet or a separate CRM.
One patient view from referral to intake. The EHR stays the source of truth.
Security and compliance
ISO 27001 and NEN 7510 certified (NEN 7510 is the Dutch healthcare information-security standard). Access logging per NEN 7513.
Processed under the GDPR and hosted in the EU. Models are not trained on healthcare data.
Only the transcript and limited metadata, reviewable per call.
Every caller is told they are speaking to an AI assistant. Anyone who wants a person gets one.
Technically enforced, not just by instructions. Clinical judgement stays with the professional.
A GDPR data processing agreement based on the Dutch healthcare sector's standard model (BOZ), and support with your DPIA.
How we start
Inquira works alongside your EHR. Live integrations with Medicore and Nedap Ons (widely used Dutch EHRs); other systems connect via FHIR, HL7 or API. You can also start without an integration.
Live in 4 to 6 weeks
For example the morning phone lines or the registration process. Live during office hours, with your team as backup.
Review every 4 to 6 weeks
Staff help write the answers: it becomes their knowledge base. Adjust together each round.
You set the pace
Add scheduling, waiting list and registration. Per process step you decide how much Inquira takes on.
What it asks of your team: One key user who helps write the answers, a review every 4 to 6 weeks and access to your telephony or EHR. We provide the data processing agreement and support with your DPIA.
Pricing principle: You pay for the work the agent does, not per user.
See pricingOne scoped task, with your team as backup. Then you expand step by step, at your own pace.
Or call our AI agent:+31 10 302 4064
