Book more patients
without adding staff
Give every patient a faster path to care, from first call to booked appointment, without adding more admin work.
Patient Access
Every call, signup, and referral request is answered, classified, and routed with the right guardrails.
Intake & Preparation
Patients arrive at intake with questionnaires, referral details, and preparation steps completed.
Scheduling & Capacity
Released capacity is recovered quickly when patients cancel, therapists are absent, or schedules change.
Follow-up & Continuity
Patients stay on track after intake and treatment with ROM, check-ins, and handovers that do not fall between teams.
See the workflow live
From call to coordinated action in minutes.
24/7
patient calls
30%
reduced no-shows
with proactive reminder and confirmation calls
Read more60%
released slots filled
after cancellations or therapist absence
Read more30 min
less therapist time per intake
through completed pre-intake questionnaires
Read more2 weeks
to go live
including workflow configuration and testing
Read moreOperational view
Four pillars for the full patient journey
Each pillar maps to a workflow your team already runs every day: answering patients, preparing intake, recovering capacity, and keeping follow-up on schedule.
Patient Access
Every call, signup, and referral request is answered, classified, and routed with the right guardrails.
- Patients get a clear response instead of waiting for a callback
- Urgent or clinical signals are escalated with context
- Routine access questions are handled without pulling clinicians away
Intake & Preparation
Patients arrive at intake with questionnaires, referral details, and preparation steps completed.
- Inquira sends the right questionnaire and checks completion before planning
- If information is missing, the voice agent calls the patient and completes the intake
- Risks, missing answers, and next actions are summarized for the care team
Scheduling & Capacity
Released capacity is recovered quickly when patients cancel, therapists are absent, or schedules change.
- Eligible patients receive a self-planning link for the correct care path
- Waitlist patients are contacted as soon as last-minute slots open
- Reminder and confirmation calls reduce no-shows before capacity is lost
Follow-up & Continuity
Patients stay on track after intake and treatment with ROM, check-ins, and handovers that do not fall between teams.
- ROM, PHQ-9, and preparation questions are collected by phone or SMS
- Follow-up calls and relapse check-ins stay on schedule
- GP handover summaries are routed back to the care team
EHR integration
Built for mental health systems, scoped for a fast pilot
Inquira can start with telephony and workflow automation, then connect intake, planning, outreach, and handoff data once the workflow is proven.
Epic
FHIR-based integration paths for schedules, appointment updates, and structured mental health workflow handoffs.
Learn more
Medicore
Feature partnership with Medicore to streamline scheduling and patient data flows
Learn more
Nedap ONS
2 way agenda and client-data integration for care coordination workflows.
What mental health integration means
Intake status, planning context, appointment changes, ROM summaries, and exceptions can flow back to the right care queue without manual copy-paste work.
ROM / PHQ-9 demo
Surface intake signals before the first consult.
ROM collection is not a generic admin task for mental health teams. Inquira can call, message, collect missing answers, and route a structured summary so therapists spend less time reconstructing the intake.
30 min
less therapist time per intake
PHQ-9 item
Over the last two weeks, how often have you had little interest or pleasure in doing things?
Voice or SMS
Patient answers naturally by phone, or receives a secure questionnaire link by SMS.
Care-team summary
Score, missing answers, and escalation signals are routed before the first consult.
Patient journey proof
Built around the full patient journey
From registration to follow-up, each pillar maps to the moments where coordination breaks down and teams lose time.
01
Registration & Screening
02
Preparation & Intake
03
Treatment & Logistics
04
Aftercare & Follow-up
Operational relief within three weeks
Launch a high-pressure workflow such as intake calls, waitlist outreach, or appointment reminders. Teams see the effect first; deeper EHR write-back can follow once the process is proven.
Deep insight into the patient journey
See where patients drop off, where staff lose time, and which workflows create the most pressure. Then automate the journey from first contact to intake, scheduling, reminders, and follow-up.
Built into your process
No process is too complex to automate
Mental health workflows have real-world rules: holidays, evening cut-offs, missed-call fallbacks, clinical escalation, and self-planning logic. Inquira maps those steps into an agent that follows your process from day one.
No-code workflow editor
Appointment reminders with real operating rules
A seven-day reminder flow that respects holidays, evening cut-offs, missed calls, and existing appointments.
Workflow step
Trigger: 7 days before appointment
TriggerThe agent checks the appointment schedule and starts the reminder workflow at the right moment.
AI voice call
Call the patient
CallA voice agent calls with the reminder and preparation context.
Automated message
Send preparation SMS
SMSThe patient receives the appointment details and preparation instructions by SMS.
Automated message
Send no-planning-needed SMS
SMSThe patient is told they do not need to book a new appointment.
FAQ
Practical answers for mental health teams
A focused workflow can launch quickly without asking your team to redesign intake, scheduling, or ROM around a new tool.
A focused intake, reminder, waitlist, or ROM workflow can be configured, tested, and launched in about two weeks when scope and escalation rules are clear. There is no IT project or system migration required to start.
No. Teams can start with calls, SMS, questionnaires, and handoff summaries, then add EHR write-back once the workflow is proven. Medicore and Epic integration are available, and Nedap ONS support is coming soon.
Yes. The agent can collect ROM or PHQ-9 style answers through voice or SMS, handle missing responses, and send structured summaries to the care team so therapists spend less time reconstructing the intake.
The page surfaces NEN7510, ISO27001, GDPR, EU data region support, and a Netherlands-focused trust message for Dutch healthcare buyers, and the agent works in Dutch as well as 87+ other languages.
Inquira calls and messages patients to confirm appointments and answer preparation questions at the right time, respecting holidays and evening cut-offs. When a slot is released, waitlist patients are contacted automatically so capacity is not lost.
The agent follows your routing rules. Routine requests are handled directly, while clinical or crisis signals are warm-transferred to your care team within seconds, with the patient's context and a short handoff summary already captured.
Yes. Once the intake questionnaire is complete, eligible patients receive a self-planning link to book the right appointment in your web widget. If the questionnaire is incomplete before the visit, the voice agent calls to finish it.
Yes. Inquira is built for regulated mental healthcare with NEN7510, ISO27001, and GDPR alignment, EU data region hosting, and encryption in transit and at rest. A data processing agreement is available and sensitive calls are routed to staff.
No. Inquira automates the coordination work around your team, not the clinical decisions. You start with one high-pressure workflow, your team keeps their existing tools, and the agent follows the rules you already use.
Inquira supports 87+ languages, so patients can complete intake, ROM, and reminders in their own language by phone or SMS while your team continues to work in the language they prefer.