Working with Antes, GGZ Centraal, Centiv and Mindler
Every registration complete. Every open slot filled.
The Intake Agent completes every file. The Scheduling Agent offers every freed-up slot straight to someone on the waiting list. So waiting time goes to care, not to forms and empty slots. Integrated with Medicore and Nedap Ons, with your front office in charge.
Or call our AI agent:+31 10 302 4064
Who works with us
These care organisations work with Inquira
From mental health providers and independent treatment centres to leading hospitals. Each started with one task and expanded step by step.
Instant
answered
no phone menu or queue; anyone who asks for a person gets one
1 link
for every document
details, consent and questionnaires, no portal
80 schedules
across 23 locations
one digital reception for an entire mental health provider
4-6 weeks
to go live
with your team as backup
The care journey
From registration to start of treatment
For each step: what the agent does, what the client handles and what your team sees.
Try itClick a step
Step 1 · Registration
- Agent does
- Reads the referral and sends the client a secure link.
- Client does
- Completes personal details, parental authority (for minors), consents and the registration questionnaire.
- Team sees
- File complete, without phone chasing.
- In the EHR
- Nothing yet: the client is created after screening.
Everything in between
Forms, signatures, consent and questionnaires: handled
Inquira collects every document between referral and intake and follows up until it is complete. Through one secure link, with no portal or account.
Registration form
Details, reason for referral and insurance, pre-filled where possible. The patient checks and completes.
Consent and signature
Treatment agreement, consent to share data and guardianship. For minors, both parents sign.
Questionnaires
Registration and intake questionnaires, outcome measures and PHQ-9. Through the link, or by phone with the agent.
Referral letter
The referral is recognised and read. The relevant fields are ready for assessment.
Verification
Identity checked when the link is opened, and insurance details checked before anything is scheduled.
Back in the record
Completed forms and signed documents go back to the EHR or SharePoint.
Replaces paper forms, separate questionnaire tools and call-back lists in spreadsheets.
How the patient link worksComplete your registration
- Verification
- Check your details
- Sign consent
- Complete questionnaire
- 5Choose your intake
All done. See you at your intake.
A day with Inquira
What happens while your team is at work
Six moments in one day. No phone chasing and no call-backs. Your team keeps its time for the conversations that need a person.
- 07:30
A clinician calls in sick.
The agent calls today's clients and offers each a new time, within your rules.
- 08:30
The morning phone peak.
Questions answered, appointments moved, the rest put through with a summary.
- 10:15
A new referral arrives.
Referral letter recognised, link sent for details, consent and questionnaire.
- 12:30
A client cancels their intake.
The agent offers the slot to the best-matching person on the waiting list, following your rules.
Example day. Every moment is in the timeline, with transcript and summary. With an EHR integration, also in your EHR.
Control
You decide, step by step, how much the agent does
Moving a step to the agent is a setting, not an IT project. And it can always move back. So it grows at your team's pace.
- Team
- Your team does this step. Inquira records it and keeps the overview.
- Assisted
- Inquira prepares, your team approves.
- Agent
- The agent runs this step, your team supervises.
Try itPick Team, Assisted or Agent for each step and see what happens.
- Phone
- Registration
- Screening
- Intake scheduling
- Waiting list
Phone · Agent
The agent answers every caller straight away, answers questions from your knowledge base and moves appointments. Only callers who need a person are transferred.
And if someone doesn't respond?
- 1
Link sent
The moment the step is due.
- 2
Reminder
By SMS or email, at a time that suits.
- 3
The agent calls
And completes it on the call.
- 4
Your team is alerted
Only if that doesn't work. Clearly described and ready to act on.
- No clinical advice. Technically enforced.
- Anyone who wants a human gets one.
- Every conversation reviewable, with transcript and summary.
ROM questionnaires
ROM questionnaires complete before the intake.
The agent administers validated questionnaires word for word, by phone or through the link, and puts the answers in the file. It interprets nothing: assessment stays with your clinician.
Upfront
answers in the file, before the intake
PHQ-9 item
Over the last 2 weeks, how often have you been bothered by little interest or pleasure in doing things?
Phone or link
The client answers by phone, or completes the questionnaire through a secure link sent by SMS.
In the file
Answers and missing questions sit with the file. If an answer is concerning, the agent puts the call through to your team, following your protocol.
Security and compliance
What boards, DPOs and security teams ask first
Certified
ISO 27001 and NEN 7510 certified (NEN 7510 is the Dutch healthcare information-security standard). Access logging per NEN 7513.
GDPR, data in the EU
Processed under the GDPR and hosted in the EU. Models are not trained on healthcare data.
No audio stored
Only the transcript and limited metadata, reviewable per call.
Always identified as AI
Every caller is told they are speaking to an AI assistant. Anyone who wants a person gets one.
No clinical advice
Technically enforced, not just by instructions. Clinical judgement stays with the professional.
Contracts in place
A GDPR data processing agreement based on the Dutch healthcare sector's standard model (BOZ), and support with your DPIA.
How we start
Small and scoped, then step by step
Inquira works alongside your EHR. Live integrations with Medicore and Nedap Ons (widely used Dutch EHRs); other systems connect via FHIR, HL7 or API. You can also start without an integration.
- 1
One scoped task
Live in 4 to 6 weeks
For example the morning phone lines or the registration process. Live during office hours, with your team as backup.
- 2
Refine together
Review every 4 to 6 weeks
Staff help write the answers: it becomes their knowledge base. Adjust together each round.
- 3
Move more to Inquira
You set the pace
Add scheduling, waiting list and registration. Per process step you decide how much Inquira takes on.
What it asks of your team: One key user who helps write the answers, a review every 4 to 6 weeks and access to your telephony or EHR. We provide the data processing agreement and support with your DPIA.
Pricing principle: You pay for the work the agent does, not per user.
See pricingFAQ
What mental health providers ask us
Question not listed? Let the AI call you or book a demo.
With the task that takes the most work today. Often that is the morning phone peak, completing registrations or calling down the waiting list. That one task goes live during office hours with your team as backup, within 4 to 6 weeks. You then expand step by step.
Your front office stops chasing, reminding and keeping lists. The agent does that. Your staff handle the conversations that need judgement or attention, with the file and a summary already on screen, and see per phase who is waiting and what is overdue. They help write the agent's answers: it becomes their knowledge base.
The agent gives no clinical advice, and that is technically enforced. On a clinical, urgent or unclear signal it puts the call straight through to your team, with who is calling, why and a short summary. What happens out of hours, such as transferring to your crisis service or referring to the emergency number, is set in your protocol before go-live. Every call can be read back.
The agent introduces itself as an AI assistant of your organisation at the start of every call. Anyone who prefers a person says so and is put through, with a summary for your colleague. Because every call can be read back, you see for yourself how your clients respond in the first weeks, before you take the next step.
No. You can start with telephony, SMS, questionnaires and summaries, and add the integration later. The Medicore and Nedap Ons integrations are live: scheduling, rescheduling, creating clients and writing documents back. Other EHRs connect via FHIR, HL7 or API.
Yes. The agent administers validated questionnaires such as the PHQ-9 word for word, by phone or through a secure link, and puts the answers in the file. It interprets nothing and gives no advice: assessment stays with your clinician. If an answer is concerning, it puts the call through to your team.
One key user who helps write the answers, a review every 4 to 6 weeks and access to your telephony or EHR. You pay for the work the agent does, not per user. In the demo we work out the first task with your own numbers.
No audio is stored, only the transcript and limited metadata, reviewable per call. Everything is hosted in the EU and models are not trained on client data. Inquira is ISO 27001 and NEN 7510 certified, logs access per NEN 7513 and signs a GDPR data processing agreement based on the Dutch BOZ model.
Start with one task. Live in 4 to 6 weeks.
In 30 minutes we walk through your registration, scheduling and waiting list and point out the first step an agent can take over. Your team stays in control.
Or call our AI agent:+31 10 302 4064