Treatment & Logistics
Appointment Reminder Agent
The agent contacts patients 24-48 hours ahead by voice or chat, confirms attendance, and routes rescheduling to the approved flow.
48h
earlier confirmation
Result
No-shows fall and staff learn about cancellations before the slot is lost.
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What this agent handles
A practical view of the information Appointment Reminder Agent captures, checks, and hands back to your team.
The old situation
Generic SMS reminders do not capture uncertainty, cancellations, or rescheduling intent early enough.
The Inquira solution
The agent contacts patients 24-48 hours ahead by voice or chat, confirms attendance, and routes rescheduling to the approved flow.
Agent preview
How the interaction feels
48h
earlier confirmation
Patient 1
I am not sure I can make Thursday.Inquira AI 2
Thanks for letting us know. I can show approved rescheduling options or notify the front office.Patient 3
Please show options for next week.Result
No-shows fall and staff learn about cancellations before the slot is lost.
Related agents
Connect this agent to the wider journey
These agents often work alongside this workflow in patient access, care coordination, or follow-up.
Self-Planning Widget
Patients can plan at 23:00 while the EHR agenda stays consistent with practice policy.
Cancellation Backfill Agent
More cancelled appointments become recovered capacity without manual call rounds.
Sick-Therapist Rebooking Agent
Patients are informed quickly and staff get an organized rebooking list instead of a call storm.