Inquira +Nedap Ons
Inquira works inside your Nedap Ons environment. Calendar and client data are connected both ways: scheduling, rescheduling, creating clients and writing documents back. Nedap Ons stays the source of truth.
What the integration reads and writes
Nedap Ons stays the source of truth. Inquira works with it, not next to it.
Clients, clinician calendars and existing appointments, so the agent schedules within your rules.
Appointments, reschedules and cancellations, new clients after screening and documents.
Your team works in Nedap Ons and sees in Inquira, per file, what the agent did and what is still open.
Live in three steps
Together we choose the first task, for example the morning phone peak or registrations.
We set up the Nedap Ons integration and test it with your key user.
Live in 4 to 6 weeks, during office hours with your team as backup. After that we review every 4 to 6 weeks.
Nedap Ons and Inquira
Questions about the Nedap Ons integration
The agents read clients, clinician calendars and existing appointments. They write back appointments, reschedules and cancellations, create new clients after screening and add documents to the file. Nedap Ons stays the source of truth.
Your team keeps working in Nedap Ons. In Inquira it sees, per file, what the agent did and what is still open.
Live in 4 to 6 weeks for the first task, with your team as backup. More tasks are added step by step after that.
In the EU. Inquira is ISO 27001 and NEN 7510 certified, does not keep call audio and works under a data processing agreement.