Inquira Health Logo
Demo
All positions

Careers at Inquira

Implementation Consultant, Healthcare AI

You take care providers from first call to go-live. You turn the way they work into Agents and care journeys in Inquira, and make sure everything works on the agreed day.

  • 32–40 hours a week
  • Rotterdam, hybrid
  • €5,500 – €7,500 gross a month at 40 hours
Apply nowApply in two minutes · A short motivation is enough

  • Six to ten customers

    at once, from kick-off to aftercare

  • Live in 4 to 6 weeks

    per customer, with your own test plan

  • Work with the founders

    no management layers in between

  • Equity

    for the right person

A mental health provider with a waiting list that won't shrink. A clinic whose intake takes four appointments with three clinicians. An outpatient department where the phone rings all morning. Care providers come to Inquira with a concrete problem, and you are the one who solves it.

You find out how their process really works, translate it into Inquira's configuration, set it up yourself and test it. You are the main contact for secretaries, planners, care administration, IT and management. For new features and tricky integrations you work with our engineering team.

We are a small team with more customers than hands. That means real responsibility from your first week, and a direct say in how Inquira does implementations.

What you will do

Own the implementation

You guide six to ten customers at once, from kick-off to the weeks after go-live. You lead the weekly meetings, keep the action list and make sure homework on both sides is done on time.

Turn process into configuration

Appointment types, roster rules, waiting lists, client actions such as consent, questionnaires and ID verification, SMS and email texts, and the rules that run the care journey automatically.

Build Agents

From call script to an Agent for phone and chat: role description, answer cards, knowledge sources and transfers to the right team.

Test and go live

You write the test plan, test internally with test clients first and bring customers live in 4 to 6 weeks. Afterwards you watch the logs until everything runs smoothly.

Work with IT and engineering

You align with the customer's IT on telephony, access, SSO sign-in and the EHR connection. You tell a configuration question from a bug, reproduce the problem and hand it over clearly.

Make the product better

Whatever comes up at every customer belongs in the product as standard. You spot it first and make sure it happens.

Your first 90 days

  1. 1

    Month 1: shadowing

    You join every customer call, get to know the platform inside out and set up your first Agent and care journey with guidance.

  2. 2

    Month 2: your own customers

    You take over two or three implementations completely, from the weekly meetings up to and including the go-live.

  3. 3

    Month 3: owner

    You are the point of contact for all running implementations. The CEO only joins for escalations and new product questions.

Who you are

  • You speak and write Dutch at native level and work comfortably in English: our engineering team works in English.
  • You have at least three years of experience implementing software in healthcare, for example at an EHR vendor, as a functional application manager or as a healthcare IT consultant.
  • You know care processes from the inside: referrals, intake, scheduling, waiting lists and rosters.
  • You are technical enough to configure rules and settings yourself, read a log and follow API documentation. No coding required.
  • You keep several projects on track at once, write down agreements and raise the alarm early when a customer gets stuck.
  • You like working with people on the floor. You win over a colleague who has to use the system tomorrow with patience and a good demo.

Nice to have

  • Medicore, HiX or Nedap Ons
  • Business telephony, such as 3CX or SIP trunks
  • Writing good instructions for ChatGPT, Claude or other language models
  • Work experience at a mental health provider, independent clinic or hospital
  • NEN 7510 and the GDPR in practice

What we offer

€5,500 to €7,500 gross a month

At 40 hours, depending on experience, plus 8% holiday allowance.

Equity in Inquira

For the right person: you help build a company you partly own.

32 to 40 hours a week

Hybrid: at our office in Rotterdam, at customers across the Netherlands and from home.

Start on 1 February 2027

Or later, by agreement.

Laptop and travel expenses

Everything you need to work at customers, at the office and from home.

Room to grow

You work directly with the founders, shape how Inquira does implementations and grow into leading an implementation team.

How to apply

Your name, email, a CV or LinkedIn profile and your motivation. That is all we need.

We use this to contact you about this application.

Your experience

Upload a CV or share a link. One of the two is enough.

or

Why does this role suit you and what do you bring? A few paragraphs is plenty; you can also paste your cover letter here.

Please leave out government ID numbers, ID copies, date of birth and health information.

0 / at least 100 characters

We use your data to process your application. Without separate permission, we delete recruitment data within four weeks after closure. Read our applicant privacy notice.

Protected by Cloudflare Turnstile against spam.

What happens next

  1. 1

    Send your CV

    You hear from us within two working days.

  2. 2

    First conversation

    Thirty minutes with Umar Nizamani (Co-founder & CEO). We tell you honestly what is going well and what isn't yet.

  3. 3

    Case assignment

    You get an anonymised call script or process description from a customer and show how you would approach it. It is also the quickest way to see what the work is like.

  4. 4

    Team and offer

    You meet Jan Peter Larsen (Co-founder & CCO) and our engineering team. If it clicks on both sides, we make you an offer.

Questions about the role? Email hello@inquira.health.