Preparation & Intake
Waitlist Management Agent
The agent sends scheduled updates, captures changed availability or status, offers approved alternatives, and routes concerning answers to staff.
30 days
between updates
Result
Patients feel remembered and the practice keeps a cleaner, more actionable waiting list.
Learn more
What this agent handles
A practical view of the information Waitlist Management Agent captures, checks, and hands back to your team.
The old situation
Patients on mental-health waiting lists often hear nothing for weeks, leading to frustration, drop-off, and late signals of deterioration.
The Inquira solution
The agent sends scheduled updates, captures changed availability or status, offers approved alternatives, and routes concerning answers to staff.
Agent preview
How the interaction feels
30 days
between updates
Step
Monthly waiting-list update is sent
Step
Patient confirms status and availability
Step
Concerning answer is routed to staff
Step
Waiting-list status is updated for review
Result
Patients feel remembered and the practice keeps a cleaner, more actionable waiting list.
Related agents
Connect this agent to the wider journey
These agents often work alongside this workflow in patient access, care coordination, or follow-up.