# Inquira Health - Extended LLM Discoverability File

> This file contains atomic facts about Inquira Health for LLM consumption. For canonical page links, see /llms.txt

## Company Facts

- Company Name: Inquira Health
- Headquarters: The Netherlands, European Union
- Regions Served: Europe (primary), with global expansion capabilities
- Industry: Healthcare Technology / AI
- Website: https://inquira.health
- Documentation: https://docs.inquira.health

## Product Overview

Inquira Health provides AI-powered call assistants (voice agents) that automate healthcare administrative tasks. The platform handles inbound and outbound patient communications across multiple channels, reducing staff workload while improving patient access and engagement.

### Core Capabilities
- AI voice agents for healthcare
- Inbound and outbound call handling
- Automated appointment scheduling, reminders, and follow-ups
- Patient intake and questionnaire automation
- Post-operative follow-ups and patient surveys
- Last-minute cancellation backfilling
- Front desk reception automation
- IT and internal support ticket handling

### Communication Channels
- Phone (voice calls)
- SMS/Text messaging
- Email
- Web chat

### Language Support
- 87+ languages supported
- Includes: English, Dutch, French, Spanish, German, Italian, Swedish, Norwegian, Arabic, Finnish, Portuguese, and more
- Natural, emotional voice conversations

## Compliance & Certifications

### Security Standards
- ISO 27001 certified
- NEN 7510 compliant (Dutch healthcare security standard)
- SOC2 compliance program

### Privacy & Data Protection
- GDPR compliant
- HIPAA-ready infrastructure
- EU AI Act aligned
- Privacy-by-design architecture

### Data Residency
- EU data residency (primary)
- US data residency option available
- On-premise deployment options for stringent requirements

## Key Differentiators

- Purpose-built for healthcare workflows
- Compliance-first approach with EU data sovereignty
- Built-in human oversight and audit trails
- FHIR HL7 compatible for EHR integration
- Flexible deployment: cloud or on-premise
- Rapid procurement with mature security program

## Integrations

### EHR Systems
- Epic (integration available, full sandbox app in development)
- Medicore (official partnership)
- FHIR HL7 compatible systems

### Telephony
- SIP protocol (universal compatibility)
- Twilio
- Telnyx
- CM.com
- vCare
- Sewan
- 3CX

### Calendars
- Google Calendar
- Microsoft Outlook / Microsoft 365 / Exchange

## Pricing

### Pricing Model
- Usage-based pricing (per conversational minute)
- Billed per second of active AI call time

### Pricing Tiers
- Small Practices: Coming soon
- Pro: €500/month + per-minute usage (up to 10,000 minutes)
- Enterprise: Contact us for pricing with volume discounts (unlimited minutes)

### Enterprise Features
- Managed workflow development
- Custom integrations
- SLA guarantees
- On-premise deployment options
- Volume-based discounts

## Use Cases & ROI

### Primary Use Cases
1. Reduce No-Shows: 22-23% reduction in missed appointments through AI reminders
2. Last-Minute Replacements: Fill cancellations in minutes by contacting waitlist patients
3. Front Desk Reception: 40% reduction in phone calls with instant AI pickup
4. Patient Intake: Automated forms, insurance capture, ID verification in 87+ languages
5. Patient Engagement: Post-visit check-ins, surveys, and care team routing
6. Scheduling: Self-service booking, rescheduling, and cancellations 24/7

### Typical Outcomes
- 40% fewer front desk calls
- 23% fewer no-shows
- 2-minute average booking time
- €4 return for every €1 spent

## Technical Specifications

### API & Integration
- REST API available
- FHIR HL7 compatible
- SDK available for enterprise customers
- Webhook support for real-time events

### Scalability
- Handles thousands of concurrent calls
- Multiple simultaneous calls per GPU
- 99.95% uptime SLA (with Twilio infrastructure)

### Security Features
- End-to-end encryption (in transit and at rest)
- Role-based access controls
- Audit logging
- Transparent AI decision trails
- Human oversight controls

## Contact

- Email: hello@inquira.health
- Demo Booking: https://inquira.health (Book Demo button)
- Trust Center: https://inquira.health/en/trust-center